Welcome to our website. Your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our services.
By accessing or using our website, you agree to the terms outlined below.
1. Information We Collect
When you use our website or purchase our IPTV services, we may collect the following information:
- Full Name
- Email Address
- Payment Confirmation Details
- WhatsApp Contact Information (if you contact us)
We only collect information that is necessary to provide and improve our services.
2. How We Use Your Information
We use your information to:
- Process your order and activate your IPTV subscription
- Deliver your service within 5–7 minutes after payment confirmation
- Provide customer support
- Process refund requests (within 7-day policy)
- Improve our website and services
- Prevent fraud or misuse of our platform
We do not sell, rent, or trade your personal information to third parties.
3. Payment & Activation
Once payment is successfully completed and confirmed, your IPTV service will be activated and delivered within 5–7 minutes. Via your email Address and your WhatsApp Number.
Please ensure that all provided information is accurate to avoid delays.
4. Refund Policy
We offer a 7-Day Money-Back Guarantee under the following conditions:
- Refund requests must be made within 7 days of purchase.
- Refunds apply only if there is a verified technical issue that we are unable to resolve.
- Refunds will not be granted for issues related to internet connection problems, device incompatibility, or misuse of the service.
Approved refunds will be processed using the original payment method.
5. Data Protection & Security
We implement appropriate security measures to protect your personal information from:
- Unauthorized access
- Alteration
- Disclosure
- Destruction
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Services
We may use third-party payment processors or tools to complete transactions. These providers have their own privacy policies, and we encourage you to review them.
7. Cookies
Our website may use cookies to:
- Improve user experience
- Analyse website traffic
- Remember user preferences
You can disable cookies in your browser settings.
8. Contact Information
If you have any questions about this Privacy Policy or need support, please contact us:
WhatsApp: +44 7713 901543
We are committed to providing fast and professional support.
9. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated date.